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City Hall surveys Parkites

by Jay Hamburger OF THE RECORD STAFF

Are Parkites satisfied with City Hall services? Or is there a problem that the local government should investigate?

Those are some of the questions that leaders want answers to in a survey that City Hall recently distributed in an effort to gauge its performance. The survey, contained in the government’s colorful ‘City Update ’06-’07,’ asks 10 questions, including whether people get enough information about city issues and whether they are treated courteously and fairly in their interaction with the government.

"I’m hoping we do really well, of course," says Myles Rademan, City Hall’s Public Affairs director. "I would think we would."

Rademan notes that, in 2005, Mayor Dana Williams campaigned unopposed for a second term as evidence that Parkites are happy with the government. He said it would be unexpected if Parkites say they do not like the way the government operates.

Some of the questions include if people use City Hall’s World Wide Web site, http://www.parkcity.org , and, if they have, whether they use certain features on the Internet site, such as an e-mail newsletter.

"I’m hoping that goes up a lot," he says about the question regarding whether people use the Web site. City Hall last conducted a similar survey in 2004, when Parkites overwhelmingly endorsed the government.

The results are non-scientific, however, but Rademan says that the government could follow the current survey with a scientific one.

In an introduction to the survey, the government says that the results can help as City Hall tries to be what is described as, "the best managed resort town in the country."

A key question in the survey regards whether people support City Hall placing a third-ever open-space bond on the ballot. The government is currently contemplating whether to do so in November and Rademan says that officials want to poll Parkites about their support or opposition to a bond.

On the bond question, people are given the chance to say that they do not support a bond or, if they do, how valuable a bond would they back. The options are $10 million, $15 million and $20 million. The previous two open-space bonds were for $10 million each. They passed overwhelmingly.

Rademan says the bond question made it into the survey since a ballot measure appears to have some support at City Hall.

"I put it there because we’re thinking about it," he says.

Rademan predicts that Parkites who return the survey will support another open space bond but he is unsure how they will answer the question about the dollar value.

The government is not yet scheduled to decide whether to put a measure on the November ballot.

The city printed 7,500 copies of the update. They were mailed to post-office boxes in Park City and they are available at city government buildings.

Rademan says the government wants the surveys returned by the end of the summer. In 2004, the city received about 380 returned surveys, he says.

He expects the survey to be posted on City Hall’s Web site by this week. The survey is among several methods the government employs to garner input, including making comment cards available at some city facilities.

Rademan predicts that he will have received preliminary results from the survey by mid-August.

"I would be surprised, at this point, if everyone said, ‘You’re doing a terrible job,’" he says.

People who return surveys are eligible for a random drawing of prizes, which is scheduled for the first Park City Council meeting of 2007.

The survey is available at http://www.parkcity.org , where people should click on "Citizen Satisfaction Survey 2006."

For more information, call City Hall at 615-5000.


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