Ski Butlers delivers the goods
Even if a vacationer stays at a slopeside condo in Park City, they won’t be able to carve turns right out of the door if they first have to go to a rental shop to get their equipment.
Ski Butlers, locally owned by Bryn Carey, takes care of that problem by delivering ski and snowboard equipment to houses, condos or hotels.
The company rents skis, snowboards, boots, helmets and other accessories by Rossignol, Volkl, Fisher, Elan and Marker. They also sell accessories such as gloves and goggles. New this year is a leasing program meant to serve youth who quickly grow out of equipment.
Four different packages are available for skiers and snowboarders to rent: demo packages, which include high-end equipment for advanced athletes, high-performance packages, which tailor to the intermediate to advanced, sport packages for beginners and junior packages for kids.
Carey said renting takes four steps, the first of which is calling Ski Butlers or placing an order through the Web site.
"After the order is placed, step two is delivery," he said. "We set people up at their home, condo, hotel or wherever they may be staying. We come to them and we bring several sizes of boots to ensure the best fit."
Once the equipment is delivered, Carey said the next step is to make certain there are no problems with the gear during the day.
"Step three for us is support," he said. "If there is a problem, if something doesn’t fit, then we meet them at whatever resort they’re at or back at their lodging accommodations to correct the problem."
Ski Butlers helps by picking up the equipment after the ski day as well.
"The final step is we pick everything up when they’re done," Carey said. "We’re all about service and people absolutely love it. I’d say that 99 percent of the time people say they’ll never go back to a ski rental shop and they’ll use us the next time they go on a ski vacation."
Carey also said Ski Butlers uses top-level products to offer clients a good experience.
"All of our equipment is very new and kept in very good condition," he said. "A lot of rental shops use equipment for four or five years, but we try to stay current."
Because of the success Ski Butlers has had in Park City, Carey has expanded to other Rocky Mountain resort areas. The company has a store in Vail, Colo., and has franchises near Breckenridge and Aspen, also in Colorado.
"We just know that when people go on ski vacations they tend to go to a different place each year," he said. "We thought we’d set up a customer network so we take care of them when they come here and then take care of them again next year when they go to Vail and take care of them again when they come back to Park City."
Carey, who moved with his family from Maine to Park City in 1997, attended Park City High School and the Winter Sports School. He earned a degree in business administration from the University of New Hampshire, which he attended on a skiing scholarship. After graduating, he moved back to Park City and opened Ski Butlers in 2004.
"I was getting out of school and I was looking for a way to make a living and be able to ski," he said. "I knew that one of the biggest hassles of a ski vacation was going to a ski rental shop and waiting in line to get your equipment, so this was a natural solution."
Ski Butlers is available toll free at (877) 754-7754 or locally at 658-0458 and online at http://www.skibutlers.com. Deliveries are made from 7 a.m. to 10 p.m.
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