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Vail Resorts to offer end-of-season bonus to hourly employees

Workers will be eligible for $2/hour bonus

John LaConte
Vail Daily
Lift operators at Park City Mountain Resort oversee operations at the top of Payday lift in November 2019. PCMR owner Vail Resorts announced it will offer a $2-an-hour bonus to employees who finish the season.
Park Record file photo

Calling this ski season “incredibly challenging,” CEO Kirstin Lynch on Monday said employees who stick with Vail Resorts through the end of the season will receive a $2 per hour bonus for all hours worked after Jan. 1.

“It is unusual to take these actions in the middle of the season, but this is an unusual season,” Lynch told employees in an email.

The full payout of the bonus will occur in May; employees must work through their season-end date to be eligible.



The bonus is for this season only; Lynch said Vail Resorts will review employee compensation at the end of the season.

“These bonus programs are specific to this year and the unique challenges of this season,” Lynch said.



Lynch acknowledged that Vail Resorts workers have carried an extra burden this season.

“Staffing was always going to be tight given the global labor shortage, but the acceleration of Omicron, late snow, and many other factors created particularly challenging impacts for our operations teams,” she said. “We were all hoping this season would be more ‘normal,’ however, as we went through the busy holiday period, it became apparent that we are still navigating the impacts of this pandemic.”

Vail Resorts received a barrage of bad press to start 2022, with tales of bad guest experiences over the holidays making headlines from coast to coast.

Last week, Wall Street financial corporation Truist Financial published an opinion referencing labor problems at Vail Resorts.

“(Vail Resorts) may need to bite the bullet and raise wages even higher in order to bring the quality of the product back to its historically excellent levels,“ wrote Patrick Scholes with Truist.

The Seattle Times also published a piece on Friday saying pass purchasers were “getting cheated” this season due to overcrowding and a lack of terrain openings, later that day Lynch sent an email to employees saying “it is clear that there are actions that need to be taken this season.”


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